概要

I am an open-minded individual with a proven track record in IT field. I have strong technical skills as well as excellent interpersonal skills. I am eager to be challenged in order to grow and improve my communication and professional IT skills gained through previous experiences in the IT sector.

项目

Online Pharmacy Android Application
Cafe Application (Based on Andriod and Laravel Development)

工作经历

公司标识
Senior Business Analyst And Test Engineer (DevOps)
Evam
Feb 2022 - 代表 | Lahore, Pakistan

I am Deputed on Evam MOBILINK ProjectDesign and execution of EVAM solutions.Responsible for the business and technical analysis of the processes for end-to-end integration of EVAM.Providing high-quality and understandable analysis documentation, creating test scenarios, and running the tests.Designing Campaigns using Evam Marketing Tools.Creating and Mapping Segments from their Old System Unica.SQLUAT Campaigns and segments.Perform functional, operational, and E2E Tests.Resolve and troubleshoot issues.Handled Incidents/SRs within the timeframe and met client satisfaction.Excellent written (email, reporting, presentation) and verbal (informal, presentation) communication skills.Manage effective relationships and handle pressure.Experience with campaign management.Working on all sales strategies regarding the telecom industry.Good Understanding of waterfall and agile methodology.Resolving functional trouble tickets and data issues related to EVAM (JIRA & Confluence).Experience with remote access systems VPN, remote desktops, TeamViewer, Zoom ETC

公司标识
Associate Advance Support Engineer
Oracle Corporation
Jun 2021 - 代表 | Lahore, Pakistan

Worked as Application Support Engineer on CRM application (Siebel) for Mobilink-Jazz.
Handled Incidents/SRs within the timeframe and meets customer satisfaction.
Ensured Compliance of ITIL processes to PMO, Risk, Audit, and architecture guidelines Managed ticketed query system and ensuring a comprehensive database of queries and resolutions are kept up to date.
Designed and delivered service solutions for Managed Service customers for change requests.
Resolving functional trouble tickets and data issues related to the SIEBEL CRM database. (JIRA, Maximo) Technical Proficiencies: Siebel, Tibco, Oracle 11g, Application Server, Gateway Server, Workflow management, Virtualization, VMWare, Order Management, Stored procedures, triggers, scheduled events, Integration with third-party modules, Linux, ITIL framework, SLA, On-site customer advisor, CRM development and Integration
Database Support
SQL Scripting for Client Reports 
Procedures Debugging
Performance Tuning for SQL's
Oracle 11g Database Administration
Database Instance Management
Users Management
Database Resource Management
Memory Management
Customer Relation Management (CRM)

公司标识
Web Management Executive
zameen.com
Feb 2018 - Jun 2021 | Lahore, Pakistan

Forward-thinking operations executive with a passion for making companies the best they can be. Over 3 years of experience overseeing staff, budgets, and daily operations at large and small businesses. Extremely detail-oriented and knowledgeable of the analytics necessary to evaluate a company’s performance, as well as the means to apply those analytics to drive the company forward and maximize profit. Committed to innovation in the field of business operations and endlessly curious to find new and better ways to improve a business’s day-to-day functions and to meet its yearly goals.
 Developed corporate brand and designed multiple websites for internal companies and marketing tools using CSS, HTML, Dreamweaver, Photoshop Illustrator, company CMS portal, Domain purchasing, Web Hosting, etc.
 Responsible for site maintenance, editing, and search engine promotion.
 Responsible for creating interactive forms, emails, and presentations for sales and services.
 Created HTML/XHTML/CSS mock-ups for Account Management and Business Development needs.
 Initiated branding and all graphic design strategies for print and web use.
 CRM
 Domain Purchasing and Web Hosting
 Reporting
 Strong leader, experienced at managing a team and pushing them to meet company goals.
 Effective speaker and writer practiced at public presentations and interpersonal communications.
 Operation Management
 Business Development
 Effective speaker and writer practiced at public presentations and interpersonal communications.
 Strong leader, experienced at managing a team and pushing them to meet company goals.
 Expert at budgetary analysis and implementation of budgetary guidelines.
 Skilled problem-solver, experienced at trouble-shooting all aspects of business management.
 Innovative thinker, always searching for new and improved methodologies to improve business operations.

公司标识
Web Developer
Amz International
Jun 2016 - Jul 2016 | Lahore, Pakistan

Worked as Web Developer.

学历

University of Lahore
学士, Bachelors in Engineering, B.Sc (Hons)‎
Computer Software, Laravel, Mobile Application Development
CGPA 2.6/4
2018
Punjab College
, F.Sc Pre-Engineering‎
所占比重 60%
2012
Unique High School
, Matric in Science‎
所占比重 75%
2010

技能

中级 Adobe Illustrator
熟练 Analytical Thinking
中级 Bootstrap
熟练 Business Analysis
初学者 Business Developer
中级 Business Development Process
熟练 Business Intelligence
熟练 Business Problems Analysis
初学者 Cooordination Skills
中级 CV Screening Skills
熟练 Database
中级 Database Admin
中级 Database Clustering
中级 Executive Presentation Skills
中级 Front Office Support
中级 HTML
中级 HTML5 
中级 Javascript
熟练 JIRA Command
中级 Key Account Management
熟练 Micrsosft Excel
熟练 Problem Solving Skills
熟练 Product Acquisition
熟练 Production Coordination
中级 Pursuing News Stories
熟练 Query Language
熟练 Software Analysis
熟练 Software Development
熟练 Software Development Tools Command
熟练 Software Projects Management
熟练 Softwares Design
熟练 SQL
中级 Tablespaces
熟练 Written Oral and Communication

语言

熟练 乌尔都语
熟练 英语